Hanover Insurance Group: Hanover and Citizens Insurance

Report A Claim

800.628.0250 Report A Claim Online

Personal Billing

800.573.1187 Pay Online

Mail payments to

The Hanover Insurance Company
PO Box 580045
Charlotte, NC 28258-00450

Commercial Billing

800.573.1187 Pay Online

Mail payments to

The Hanover Insurance Company
PO Box 580045
Charlotte, NC 28258-0045